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Care Operations

what is Care Operations​?

This is a whole person job involving rota planning, office support, and new staff induction. A great focus is placed on efficient processing of paperwork, policy, and documents so that it all goes along smoothly and as required by the regulatory frameworks. It is a demanding yet satisfying role helping maintain the standard of care and support we're so proud to have.

Care admin role

What do we look for?

In Care Operations, we’re looking for organised, detail-focused individuals who love solving problems, supporting others, and keeping things running smoothly. Whether you're experienced in care scheduling, HR, compliance or admin—we want team players who are calm under pressure and passionate about delivering seamless support for both carers and clients.

What does Care Operations involve?

  • · Scheduling & Rota Planning – Coordinating carers’ shifts to ensure smooth service delivery
  • · Recruitment & Onboarding – Assisting with hiring, vetting, and training new team members
  • · HR Support – Supporting carers with queries, leave, and day-to-day personnel matters
  • · Compliance & Audits – Ensuring records, policies, and training remain up to date
  • · Client Coordination – Matching carers to clients and updating care packages as needed
  • · Office Administration – Managing communications, systems, and supporting leadership

You’ll be the invisible glue that holds our service together—behind every well-run shift is a dedicated Care Operations team making it happen.

Why Join the CareRight Team?

  • · Impact & Purpose: Your work enables care to happen every single day
  • · Supportive Culture: Work with a friendly, responsive team who’ve got your back
  • · Hybrid Flexibility: Some roles offer part-remote working options
  • · Career Progression: We invest in internal talent and provide training for growth
  • · Modern Tools: Use intuitive systems and software that make your job easier
  • · Be Heard: Bring your ideas, shape improvements, and feel part of our mission
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CareRight benefits

We're on a quest to transform the care industry and it starts with you. At the heart of all we do is an unshakeable passion for making sure our carers enjoy the optimum work-life balance, feel truly appreciated, and are treated fairly for their effort.

We offer a bountiful rates package that well and truly reflects the passion and commitment our carers have for their work. Our commitment doesn't stop there we regularly review our rates because we are determined to become the highest-paying care provider in our industry.

For far too long, the incredible work of home carers has been overlooked. We're here to change that. By investing in our employees, we're not just building a better company we're helping bring about the status shift of carers everywhere. As a member of our staff, you are the heart and soul of our success, and we're fully committed to your ongoing training and enhancement.

Find out more about CareRight!

Download Our Brochure

CareRight Careers Brochure
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Get in touch with CareRight Today .

Whether you’re needing help with kick starting your career in care, or you’d like to enquire about contracting a carer, our helpful team are on hand to assist with anything you need.

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We will never share your information with 3rd parties and only use it for its intended purpose. Your trust and privacy is important to us. We have stringent Privacy Policy and Website Terms of Use in place to protect you.

Careline Live Care portal

CareRights Care Circle Family Portal

  • Real-time updates for families
  • Emergency access for health professionals
  • Comprehensive information
  • Enhanced communication

Family get visibility on, tasks completed and care notes, so they can see how their loved ones are doing. CareRight uses CarelineLive to keep family in the loop Making up-to-date information accessible.

Peace of mind about loved ones’ care

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