Kath returns to a place filled with family memories

Returning to a personally important place

Jennycliff forms part of Plymouth’s waterfront and is connected to the South West Coast Path. Its open views and seating make it a familiar destination for local residents and visitors.

For Kath, however, its importance was personal rather than simply scenic. It was somewhere she had spent time with her family. Returning allowed her to talk about those experiences in the place where they happened.

Person-centred support begins with understanding this individual context. A destination selected because it matters to the person may be more engaging than an unfamiliar attraction chosen on their behalf.

“Thank you so much for bringing me here, it has made my week.”

Making space for reminiscence

Reminiscence can happen naturally during an outing. A view, familiar route or favourite meal may prompt someone to share stories about people and events from their past.

The care worker’s role is to listen without correcting or directing the conversation unnecessarily. Some people may want to talk in detail, while others may prefer to sit quietly and take in the surroundings.

Kath chose to remember happy times with her husband and children. The afternoon allowed those memories to be acknowledged as part of her present-day care rather than treated as separate from it.

Planning a comfortable coastal outing

Coastal locations can involve uneven ground, slopes and changing weather. Planning may include checking parking, seating, accessible toilets and the distance between the vehicle, viewpoint and café.

Mobility equipment, medication times and suitable clothing may also need to be considered. Rest breaks should be built into the day, and the person should remain free to shorten the visit or adjust the plan.

Information about walking routes around the Plymouth waterfront, including the route to Jennycliff, is available from Plymouth City Council. Visitors should confirm current access and facilities before travelling.

Support based on personal outcomes

Personal outcomes describe what someone wants to maintain, regain or experience through their care. This may include seeing friends, visiting a favourite location or continuing an established family tradition.

Kath’s desired experience was specific: to return to Jennycliff, enjoy a preferred meal and spend time with the view. Her words at the end of the visit showed the importance the afternoon held for her.

CareRight provides home care and personal support intended to help people remain involved in their homes and communities. Depending on assessed needs, this may include companionship, personal care, medication assistance and support with everyday activities or social outings.