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Community support can help people continue the everyday activities that form part of an independent life. For Pam, this meant a day combining two things she enjoys: shopping and going out for lunch.
Pam began with a visit to M&S, where she browsed the clothing and selected an item she liked. She then travelled to the Passage House Inn for fish and chips, accompanied by her favourite drink, Cinzano and lemonade.
The outing was planned around Pam’s preferences. It gave her time to look around the shop at her own pace, decide what she wanted and enjoy lunch in a setting overlooking the River Teign.
Shopping is a routine activity, but it involves a series of personal decisions. Choosing where to shop, comparing items and deciding whether to make a purchase are all expressions of individual preference.
Support during a shopping trip may include arranging transport, helping someone move around the store, carrying purchases or offering reassurance. The care worker can assist without taking over the choices that belong to the person.

Pam appeared pleased with the top she found. Having sufficient time to browse meant that the visit remained enjoyable rather than becoming a task to complete quickly.
After shopping, Pam visited the Passage House Innin Kingsteignton. The inn is situated beside the River Teign and provided a relaxed setting for the second part of her day.


Pam chose fish and chips and enjoyed a Cinzano and lemonade. Familiar food and drink can contribute to the pleasure of eating out, particularly when the person has been able to choose the venue and meal for themselves.
A meal outside the home also brings opportunities for conversation and contact with other people. The pace of the visit can be adjusted to allow time for rest, enjoyment of the surroundings and any assistance needed during the meal.
An activity becomes meaningful when it reflects the person’s interests, habits or goals. This does not depend on the outing being unusual. Familiar experiences can be valuable because they preserve a sense of continuity and allow the person to remain involved in ordinary community life.
A person-centred outing may help someone to:
The effect of an activity will differ between individuals. Plans should therefore begin with a conversation about what the person wants, rather than a standard list of outings.
Practical preparation can make a community outing more comfortable. For shopping, this may include checking step-free access, locating suitable parking and allowing enough time for rest. A quieter time of day may suit someone who finds crowds or noise tiring.
Planning a meal may involve considering dietary requirements, medication times, accessible seating and toilet facilities. Transport and mobility equipment should also be taken into account. These arrangements should remain flexible so the individual can change the plan if they wish.
CareRight’s role is to provide support in line with the person’s assessed needs while preserving their involvement in each decision. This balance helps the outing remain both safe and personally rewarding.
Personal outcomes describe what someone would like to maintain or achieve through their support. These goals may include visiting the shops, returning to a favourite restaurant, meeting friends or taking part in a hobby.
Pam’s day combined practical activity with recreation. She was able to shop for something she liked and then enjoy a preferred meal in pleasant surroundings. The experience reflected her choices and the way she wanted to spend her time.
CareRight provides home care and personal support intended to help people remain independent in their homes and local communities. Depending on assessed needs, this may include companionship, personal care, medication assistance, meal preparation and support with everyday activities.
Home care in Devon
Families can speak with CareRight about the person’s routines, preferred activities and care needs to establish what support may be suitable at home and in the community.
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